Policies
Company Policies – International Logistics Cargo Movers
At International Logistics Cargo Movers, we believe that trust is built not only through good service but also through clear communication and transparent policies.
When you choose us, you should feel confident about how your data is handled, how pricing works, what to expect during the move, and what responsibilities are involved.
That’s why we have explained everything in a simple and straightforward way below.
Privacy & Data Protection Policy – Your Information is Safe with Us
When you contact us, you share certain details with us — and we respect that trust.
We understand that personal information like your name, phone number, address, and moving details are sensitive. Our responsibility is to keep this information safe and use it only for providing better service.
What Information We Collect
We may collect:
Your name and contact details
Pickup and delivery addresses
Details about goods to be moved
Email address for communication
Any specific instructions related to your move
We only collect information that is necessary to provide you with accurate service.
How We Use Your Information
Your information is used only for:
Providing quotations
Planning your move
Coordinating services
Communicating updates
Improving our service quality
We do not sell, rent, or share your personal data with any third party for marketing purposes.
Security of Your Data
We take proper steps to ensure that your data is:
Stored securely
Accessed only by authorised personnel
Protected from misuse or unauthorised access
Our aim is simple —
your information should remain as safe as your goods.
Our Transparent Billing Process – No Hidden Surprises
One of the biggest concerns customers face is unclear pricing.
At International Logistics Cargo Movers, we believe in complete transparency from the beginning.
Quotation & Estimation
Before the move, we provide a detailed quotation based on:
Volume and type of goods
Distance of relocation
Type of service (Full Load / Part Load / Packing / etc.)
Special handling requirements
Floor level and accessibility
We explain each component so that you clearly understand what you are paying for.
Payment Methods
We accept convenient payment options such as:
Cash
Bank transfer
Online payment
Payment terms are discussed clearly before finalising the move.
Final Invoice
The final cost is usually based on the agreed quotation.
However, changes may occur only if:
Additional goods are added
Extra services are requested
Conditions differ significantly from initial discussion
We always inform you before making any changes.
No hidden charges. No last-minute surprises.
Our Step-by-Step Working Method – Simple and Clear Process
We believe that a clear process makes the entire experience stress-free.
Here is how we handle your move from start to finish:
1. Booking Your Move
You contact us with your requirement.
Our team:
Understands your needs
Suggests the right service
Provides an estimate
Once you confirm, we schedule the move.
2. Preparation & Packing
Our team arrives on time and begins packing.
Items are packed carefully
Fragile goods are given extra protection
Boxes are labeled for easy identification
We make sure everything is ready for safe transport.
3. Move Day Execution
On moving day:
Goods are loaded carefully
Transport is arranged properly
Route is planned in advance
We ensure smooth movement from pickup to delivery.
4. Delivery & Unloading
At your destination:
Goods are unloaded safely
Items are placed as per your instructions
Basic rearrangement assistance is provided
5. Post-Move Support
Even after delivery, if you have any concerns, we are available to assist you.
Because our service doesn’t end with delivery — it ends with your satisfaction.
Terms & Conditions of Service – Clear Understanding for Both Sides
To ensure a smooth process, it is important that both the customer and the company understand certain terms.
Cancellations & Rescheduling
Moves can be rescheduled with prior notice
Last-minute cancellations may involve minimal charges depending on preparation done
We always try to be flexible and cooperative.
Service Limitations
For safety and legal reasons, we do not transport:
Hazardous materials
Flammable items
Explosives
Illegal goods
We request customers to inform us in advance about any special items.
Liability & Insurance
We take full care during handling and transport.
However, for additional protection, we recommend:
Transit insurance for valuable goods
Proper declaration of high-value items
In case of any issue, we follow a proper claim process.
Important Disclosures & Disclaimers – Keeping Everything Clear
We believe in keeping everything transparent so that there is no confusion later.
Liability Limitations
While we follow all safety measures, certain risks during transit (like natural conditions or external factors) may be beyond control.
This is why insurance is recommended.
Third-Party Services
In some cases, external partners (such as transport or logistics networks) may be involved for long-distance or international deliveries.
Even then, we remain your primary point of contact and take responsibility for coordination.
Customer Responsibilities
To ensure smooth service, customers are expected to:
Provide accurate information about goods
Be present or available during pickup/delivery
Ensure proper access at both locations
Inform about any special requirements in advance
Need Clarification? We’re Always Here to Help
If you have any questions about our policies, services, or process, feel free to contact us.
Call us at:
9217586039 / 8506992746
Email:
info@internationallogisticscargomovers.com
At International Logistics Cargo Movers,
we don’t just provide services —
we build trust through clarity, honesty, and responsibility.